Cookie Policy

Our Cookie Policy explains what cookies are and how we use them across the Pinga app, websites, and related services. It details the types of cookies we use, their purposes, and how you can manage your choices in accordance with applicable laws.

This policy is intended to complement our Privacy Policy.

What Are Cookies?

Cookies are small text files that are placed and stored on your device (such as a tablet, smartphone, or computer) when you browse a website or use a mobile application.

In addition to cookies, other technologies may be used for similar purposes, including:

• device-based identifiers (such as login credentials),
• SDKs (Software Development Kits), small pieces of code integrated into apps that operate in a manner comparable to cookies,
• as well as certain API calls that allow us to collect technical events or user interactions directly from the app.

These technologies can either be:

• Persistent, meaning they remain stored on your device for a variable period of time, depending on their purpose;
• Session-based, meaning they are deleted automatically when you close your browser or after a predefined short duration.

Some cookies are placed on your device by us (first-party cookies), others are placed by our service providers or partners (third-party cookies).

All tracking tools, including cookies, SDKs, and similar technologies such as API-based tracking, are collectively referred to in this Cookies Policy as "cookies".

Generally, cookies are not used to collect data that personally or directly identifies you (such as your name or email address), but rather process technical data related to your device or internet connection. This typically includes information about your device model and properties, your operating system, advertising IDs (IDFA/GAID/Amazon FOSAID), IP address, and tracking and cookie preferences.

Why We Use Cookies

Based on the performance of a contract, we use essential cookies to:

• Record and process technical events and user interactions in order to deliver core functionalities, perform testing, and support the development of new features.
• Enforce our Terms of Use and Community Guidelines, for example, by enabling moderation actions at the device level.

Based on our legitimate interest, we use essential cookies to:

• Ensure the proper functioning, stability, and security of the app, including the detection, reporting, and resolution of technical issues such as crashes.
• Ensure the safety and security of the Pinga platform. They also help us identify safety risks and improve online safety.

To comply with our legal obligations, we use essential cookies to:

• Generate statistics and information necessary to meet our transparency and accountability requirements, especially concerning online safety.

Essential cookies are not subject to the user's prior consent.

We use analytics cookies with your consent - where required by applicable laws - for the following purposes:

• To measure the audience and performance of the Pinga app and features. These cookies help us generate usage statistics related to how users interact with our features, so we can improve our services and user experience.
• To evaluate and improve the effectiveness of our marketing and attribution efforts. For example, this data helps us identify how you discovered and downloaded Pinga, and allows us to optimize our campaigns on other platforms, such as by avoiding targeting users who have already installed the app.

For iOS users, the analysis of our marketing campaigns is additionally governed by Apple's App Tracking Transparency (ATT) framework. You can manage your tracking preferences both through your device settings and via the Pinga app's settings.

Which Cookies We Use

As the use of cookies may evolve over time, this information will be updated regularly, in accordance with our Privacy Policy.

Contact

For questions regarding this Cookie Policy or your personal data, contact our Data Protection Officer's office via: email info@nexus-light.com.